Résumé

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Executive summary

Product leader with 10+ years driving strategy and execution across Fortune 500 enterprises and high-growth startups. Track record of building and scaling mission-critical platforms, from 0-1 geospatial operations systems serving thousands of field workers to consumer hardware lines generating $50M+ in revenue. Delivered $10M+ in lifecycle savings through digitized workflow transformation at National Grid. Brings applied depth in AI/LLMs and prompt engineering: structured task decomposition, repeatable prompt patterns, evaluation and regression thinking, and responsible sequencing from prototype and pilot to production, paired with technical fluency across IoT, ML/AI, and enterprise integrations, customer-obsessed discovery, and a bias toward shipping. Experienced leading cross-functional teams through complex regulatory environments, vendor ecosystems, and multi-state rollouts.

Key results

  • $10M+ in lifecycle savings by scaling digitized workflow management; work closing time from 77 days to 1.5 days across operations territories (National Grid)
  • Built and launched 0-1 geospatial workflow and outage management platform integrating hardware, GIS, OMS, and SAP (National Grid)
  • Consumer hardware lines generating $50M+ in revenue (executive summary)
  • 30+ eCommerce storefronts and marketplaces delivered across Shopify, BigCommerce, and headless platforms (IntuitSolutions)
  • 12+ end-to-end platform migrations led (IntuitSolutions)
  • 15% revenue growth during a global supply chain shortage (Sleepme)
  • Real-time collaboration MVP shipped in 4 months (Oblong)

Experience

National Grid

Nov 2022 to Present

Principal Product Manager

Regulated utility / enterprise platforms

  • Drove $10M+ in lifecycle savings by scaling a digitized workflow management system that reduced work closing time from 77 days to 1.5 days across operations territories
  • Built and launched 0-1 geospatial workflow and outage management platform with location-based dispatching, real-time job tracking, and supervisor review, integrating hardware, GIS, OMS, and SAP across multiple service territories
  • Launched 0-1 mobile outage dispatch platform enabling field crews to restore power to critical infrastructure, reducing emergency restoration response times and improving coordination during major weather events
  • Defined MVP scope and led discovery to replace legacy asset inspection system, authoring requirements and specs for custom workflows and automations across enterprise systems (SAP, GIS, OMS) with vendor partners
  • Championed AI integration into daily workflows as part of a product-led digital transformation, framing use cases, prompt and workflow patterns, review gates, and adoption paths so teams could iterate safely, while developing PM capability across the org through hands-on training and mentoring of product owners
  • Navigated complex multi-state regulatory requirements, ensuring compliance across jurisdictions while maintaining delivery velocity

Oblong Inc.

Jan 2022 to Nov 2022

Lead Product Manager

Enterprise collaboration

  • Shipped real-time collaboration MVP in 4 months, replacing traditional screen-sharing with true simultaneous multi-user interaction; used LLM-assisted design and development workflows (prompted exploration, spec drafting, test ideas) to compress discovery-to-build cycles while keeping scope and quality bar explicit
  • Integrated ML/AI capabilities into core product, enhancing platform intelligence and user experience for enterprise collaboration use cases

Sleepme Inc. ($50M+ revenue)

Nov 2020 to Jan 2022

Digital Product Lead

DTC / hardware / ecommerce

  • Drove 15% revenue growth during a global supply chain shortage by optimizing product positioning, pricing strategy, and conversion funnels across DTC channels
  • Led hardware product line expansion and ML-enabled software features, translating customer insights into product innovation that improved retention and satisfaction
  • Executed simultaneous eCommerce platform rebuild + full rebrand migration, accelerating search rankings post-launch while maintaining business continuity
  • Launched 0-1 third-party marketplace, expanding distribution beyond DTC and opening new revenue streams

IntuitSolutions

Nov 2016 to Nov 2020

Senior eCommerce Product Manager

Agency / commerce platforms

  • Delivered 30+ eCommerce storefronts and marketplaces across Shopify, BigCommerce, and headless platforms, managing cross-functional teams from discovery through launch
  • Led 12+ end-to-end platform migrations, modernizing client infrastructure for scalability, performance, and improved UX
  • Built white-label app and add-on solutions for eCommerce clients, creating reusable product offerings that scaled delivery efficiency
  • Created delivery playbooks and cross-functional rituals that became standard operating procedures, enabling the team to scale client implementations systematically

Skills & tools

Strategy & execution

  • Product vision & roadmapping
  • 0-1 builds through scale
  • AI/LLM use-case framing & phased rollout
  • Go-to-market planning & OKRs
  • Rapid prototyping

Discovery & research

  • User research
  • Customer journey mapping
  • Competitive analysis
  • Stakeholder alignment
  • Requirements & spec authoring

Analytics

  • A/B testing
  • Cohort & funnel analysis
  • Product analytics
  • User behavior pattern extraction
  • Data-driven prioritization

Enterprise

  • SAP, GIS, OMS integrations
  • Vendor management
  • Regulatory compliance
  • Multi-state rollouts
  • Cross-team alignment

AI, LLMs & technical

  • Prompt engineering & structured task decomposition
  • LLM workflow design (intent, constraints, retrieval, review gates)
  • Prototype → pilot → production for AI-augmented capabilities
  • Evaluation rubrics, regression thinking, and operator safeguards
  • ML feature integration, IoT systems, headless & composable architecture

Education

  • Suffolk University, Boston, MA, B.S., Advertising (2014)

Certifications

  • Certified Scrum Master (CSM)
  • SAFe Agilist 6