Case studies
Case studies
Each narrative is structured for executive scan: context, constraints, decisions, execution, and outcomes. Scaffolds use explicit placeholders until details are aligned to the résumé PDF.
Operational transformationEnterpriseRegulated
Digitized workflow transformation
National Grid
Reduce operational drag and cost in work closing across operations territories while navigating multi-state regulatory requirements and vendor ecosystems.
Regulated utility operations spanning multiple territories, with digitized workflow management scaled across the organization.
Role — Principal Product Manager (Nov 2022 – Present per résumé).
- $10M+ in lifecycle savings by scaling digitized workflow management; work closing time from 77 days to 1.5 days across operations territories (résumé).
- Navigated complex multi-state regulatory requirements while maintaining delivery velocity (résumé).
0-1GeospatialField operations
Geospatial workflow & outage management platform
National Grid
Stand up new operator and field capabilities (location-based dispatch, real-time tracking, outage response) with integrations across hardware and enterprise systems.
Mission-critical field programs spanning geospatial dispatch, outage restoration, and enterprise system integration across service territories.
Role — Principal Product Manager (Nov 2022 – Present per résumé).
- Built and launched 0-1 geospatial workflow and outage management platform with location-based dispatching, real-time job tracking, and supervisor review, integrating hardware, GIS, OMS, and SAP across multiple service territories (résumé).
- Launched 0-1 mobile outage dispatch platform enabling field crews to restore power to critical infrastructure, reducing emergency restoration response times and improving coordination during major weather events (résumé).
EcommerceGrowthMarketplace
Ecommerce rebuild, growth, and marketplace
Sleepme Inc. ($50M+ revenue)
Grow revenue and retention under global supply chain shortage pressure while executing a simultaneous ecommerce platform rebuild and full rebrand migration.
Digital product leadership for a $50M+ revenue business during supply chain disruption, spanning DTC performance, platform modernization, and marketplace expansion (résumé).
Role — Digital Product Lead (Nov 2020 – Jan 2022 per résumé).
- 15% revenue growth during a global supply chain shortage by optimizing product positioning, pricing strategy, and conversion funnels across DTC channels (résumé).
- Executed simultaneous eCommerce platform rebuild + full rebrand migration, accelerating search rankings post-launch while maintaining business continuity; launched 0-1 third-party marketplace (résumé).
0-1AI/MLEnterprise collaboration
Real-time collaboration MVP
Oblong Inc.
Ship a net-new collaboration experience quickly while integrating ML/AI into the core product for enterprise use cases.
Enterprise collaboration product requiring a fast MVP with differentiated interaction model versus traditional screen sharing (résumé).
Role — Lead Product Manager (Jan 2022 – Nov 2022 per résumé).
- Shipped real-time collaboration MVP in 4 months, replacing traditional screen-sharing with true simultaneous multi-user interaction, leveraging AI-powered design and development workflows to compress timelines (résumé).
- Integrated ML/AI capabilities into core product, enhancing platform intelligence and user experience for enterprise collaboration use cases (résumé).